Verifying Your vacash5 Account Identity
Account verification is how we protect your wallet from unauthorized activity — not a hoop to jump through, but a real security layer that keeps your balance and payout path tied specifically to you. We ask for a government-issued photo ID and a document that confirms your address, such as a recent utility bill or bank statement. Some accounts also complete a
selfie check to match your face to the ID on file. Once verification is marked complete in your account dashboard, withdrawals process without that step holding anything up. Upload through the secure document portal in your account settings — no email attachments needed.
- Prepare Your Documents — Have a government-issued photo ID ready — a driver's license or passport both work — along with a recent address document.
- Open the Verification Portal — Go to account settings, select Identity Verification, and follow the upload prompts for each document type.
- Complete the Selfie Check if Prompted — Some accounts require a quick selfie photo match. The portal walks you through the camera step on your phone.
- Confirmation Lands in Your Dashboard — Once our team reviews your documents, your account status updates and withdrawals are cleared to process.